F.A.Q

Why do I have provide ID

As demand has grown for our products it has become a concern that the products could reach minors. In an effort to be a responsible provider of cannabis solutions we will be checking id on all new purchases. You will only have to do this for your first purchase.
You can email a picture of your id  in Jpeg format with your order number to [email protected]   We must be able to read your full name and date of birth . You can black out the rest of the personal information

How do I get a discount code ?

1) Make sure to subscribe to our email newsletter 2) Refer a friend who makes a purchase

Do you Have a free shipping option ?

On Orders less then $150 you have two options
1) express post for $25 or 2) expedited Parcel for $20
On Orders over $239 you have two options1) Expedited Parcel is included 2) express post for $25

When will I receive my order ?

With orders Shipped Via Xpress Post:
After your order is submitted and payment has been accepted, it will be shipped within 24 hours and typically it’s 2-3 business days transit time in Canada.
**There is no shipping on weekends **
*Unfortunately Canada Post does sometimes take longer and this is beyond our control*

With Orders Shipped Via Expedited post After your order is submitted and payment has beed accepted, it will be shipped within 24 hours and typically it’s 3-7 business days transit time in Canada.
**There is no shipping on weekends **
*Unfortunately Canada Post does sometimes take longer and this is beyond our control

What happens if my package is lost by Canada Post

If Canada post has marked an item as delivered an it was stolen from your porch or other location that is not the responsibility of True Craft Cannabis. 

In the unlikely event that Canada post does not deliver your order. I will open a support ticket to have it investigated. If after the investigation is completed. It is determined that Canada post has lost the item or it was seized etc. I will reship one time to a new address and the condition that the new shipment will require ID and signature for it be received

This may take an extended time to be completed and I can not speed up Canada post. I will not reship anything till their investigation is completed. Please note : I will only ever reship to you, one order one time. If you order again and it goes missing that is on you

How big will the buds be that I receive ?

Each order will contain a variety of shapes and sizes. Most exotics strains grow smaller golf ball sized nugs and we can make no promise of the size of individual buds. The size of the bud does not effect how it smokes and regardless of the size of the buds the smoke will be clean and flavor full as all of our Cannabis is cured to perfection

Do you have wholesale options /pricing

No. This is small batch craft cannabis their is no wholesale pricing and what is available is extremely limited supply